Sales Policy
Effective Date: October 17, 2024
At Ratitemp, we aim to provide you with the best refrigeration products and customer experience. The following terms outline our Sales Policy.
1. Order Placement
- All orders are subject to availability and acceptance.
- After placing an order, you will receive an email confirmation with details of your purchase.
2. Pricing
- Prices are displayed in US dollars and are subject to change without notice.
- We reserve the right to correct pricing errors, even after an order has been placed.
3. Payment Terms
- Full payment is required at the time of order placement. We accept various payment methods, including credit cards and online payment systems.
- Any issues related to payment processing should be addressed by contacting info@ratitemp.com.
4. Shipping and Delivery
- We strive to process and ship orders within 2-3 business days.
- Shipping times may vary depending on your location and chosen shipping method.
- We are not responsible for delays caused by third-party shipping providers.
5. Cancellations and Modifications
- Orders can be canceled or modified within 24 hours of placement. After this period, orders are processed for shipment and cannot be canceled.
6. Product Availability
- We make every effort to maintain product availability, but stock levels may fluctuate. In case of unavailability, we will notify you as soon as possible to offer alternatives or a full refund.
For further inquiries, please reach out to us at info@ratitemp.com or call us at (936) 829-2290.
